Last updated: January 2024
This page provides detailed information about how we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.
Data Controller
tide-mink is the data controller responsible for your personal data. This means we determine the purposes and means of processing your personal information.
Contact details:
tide-mink
47 Commerce House
Dale Street
Liverpool, L2 5UJ
Email: [email protected]
Principles of Data Processing
We adhere to the following principles when processing your personal data:
- Lawfulness, fairness, and transparency: We process data lawfully and in a transparent manner
- Purpose limitation: Data is collected for specified, explicit purposes
- Data minimisation: We only collect data that is necessary
- Accuracy: We keep personal data accurate and up to date
- Storage limitation: Data is kept only as long as necessary
- Integrity and confidentiality: We ensure appropriate security of personal data
Categories of Personal Data
We may process the following categories of personal data:
- Identity data: Name, title, date of birth
- Contact data: Address, email address
- Financial data: Income information relevant to benefit assessments
- Health data: Medical information necessary for disability benefit claims
- Technical data: IP address, browser information, device data
Special Category Data
Some of our services require processing of special category data, including health information. We process this data only:
- With your explicit consent
- Where necessary for establishing, exercising, or defending legal claims
- Where necessary for the provision of health or social care services
Your Rights Under GDPR
Under data protection legislation, you have the following rights:
Right of Access
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to valid requests within one month.
Right to Rectification
You have the right to request correction of personal data that is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when:
- The data is no longer necessary for its original purpose
- You withdraw consent (where consent was the basis for processing)
- You object to processing and there are no overriding legitimate grounds
Right to Restrict Processing
You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have rights regarding automated decision-making and profiling. We do not currently make decisions based solely on automated processing.
Exercising Your Rights
To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
There is no fee for exercising your rights, although we may charge a reasonable fee for repetitive, manifestly unfounded, or excessive requests.
Data Transfers
We do not transfer your personal data outside the United Kingdom. If this changes, we will ensure appropriate safeguards are in place and update this notice accordingly.
Data Breaches
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in a high risk to your rights, we will also notify you directly.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first if possible.
Updates to This Information
We may update this GDPR information from time to time. Any significant changes will be communicated to you where appropriate.