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Office Location

Our Liverpool city centre office is easily accessible by public transport and located within walking distance of Liverpool Lime Street station. We welcome visitors by appointment during our office hours.

Address
47 Commerce House
Dale Street
Liverpool
L2 5UJ

Getting Here

Dale Street is located in Liverpool's commercial district, approximately a ten-minute walk from Liverpool Lime Street station. Multiple bus routes serve nearby stops on Dale Street and Castle Street.

Limited on-street parking is available in the area, with several car parks within a five-minute walk including the Q-Park on Victoria Street.

Accessibility

Our office building has step-free access at ground level and a lift to upper floors. If you have specific accessibility requirements, please mention these when booking your appointment so we can ensure appropriate arrangements are in place.

For clients who are unable to visit our office, we offer home consultations within the Liverpool area and video call appointments for those further afield.

Office Hours

Monday 9:00 – 17:30
Tuesday 9:00 – 17:30
Wednesday 9:00 – 17:30
Thursday 9:00 – 19:00
Friday 9:00 – 17:00
Saturday 10:00 – 14:00
Sunday Closed

Response Times

We aim to respond to all enquiries within one working day. Urgent matters received before 14:00 typically receive same-day acknowledgement.

Before Your Visit

Please bring any relevant documents such as benefit letters, medical evidence, or previous correspondence with the Department for Work and Pensions.

Disclaimer: Consultation availability depends on current caseload and advisor schedules. While we endeavour to accommodate preferred appointment times, specific slots cannot be guaranteed. Information exchanged via email may not be secure; please do not send sensitive personal data until we establish a formal advisory relationship. Initial consultations are for assessment purposes and do not constitute ongoing representation.